Terms and Conditions

  1. This document is an electronic record as per the Information Technology Act, 2000, and applicable rules. It is published in accordance with the provisions related to electronic records under various Indian laws amended by the IT Act.

  2. MANNA FOOD DELIVERY SERVICES PRIVATE LIMITED is not the manufacturer, seller, or distributor of food, beverages, or related products. The company acts solely as a facilitator, placing orders on behalf of customers with Restaurant Partners or Stores under an irrevocable authority provided by the customers.

  3. MANNA FOOD DELIVERY SERVICES PRIVATE LIMITED is not responsible for any shortcomings on the part of Restaurant Partners or Stores, including but not limited to delivery errors, product quality, incorrect pricing, delays, or quantity issues.

  4. All warranties and guarantees for products sold are the sole responsibility of the respective Restaurant Partner(s) or Store(s). MANNA FOOD DELIVERY SERVICES PRIVATE LIMITED does not assume any liability in this regard.

  5. For Indian customers, any violations of applicable food and safety regulations are the responsibility of the respective sellers, brand owners, vendors, importers, manufacturers, or Restaurant Partners/Stores.

  6. "Pre-Packed Goods" refers to items packaged in such a way that the contents cannot be altered without opening or modifying the package. These goods are ready for sale to customers and fall under the Food Safety and Standards Act, 2006.

  7. Some food or beverage products may be age-restricted. Customers are advised to check item descriptions and suitability before placing orders. MANNA FOOD DELIVERY SERVICES PRIVATE LIMITED is not liable if a product does not meet your dietary needs or personal restrictions.

  8. While placing an order, you must provide accurate and complete information such as your contact number and delivery address. By doing so, you agree to MANNA FOOD DELIVERY SERVICES PRIVATE LIMITED’s terms and privacy policy.

  9. You, or any person on your behalf, are not permitted to resell food, beverages, or products purchased through the MANNA FOOD DELIVERY SERVICES PRIVATE LIMITED platform.